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Frequently Asked Questions

Frequently asked questions about your Brakitty, how to clean and how to maintain

 

How do I clean my Brakitty?

A damp cloth with some mild soap should remove any stains you may have incurred during your travels.

How do I store my Brakitty?

There's no special instructions on storing your case, but if you'd like to keep it extra clean use the original dust bag it comes with.

What is your refund / return policy?

You have 30 days from purchase date to request a full refund or exchange on unused products with original packaging.

How to close your Brakitty

How many bras does the Brakitty hold?

Up to three C cups or six B cups (but it really depends on the bras or swimwear, please see our sizing chart for a better understanding of it's size).

What if my product is damaged when I receive it?

We work very hard to make sure the product you receive is top quality, but if you happen to think otherwise just shoot us an email at info@brakitty.com and we will review the matter for you as quickly as possible.

Will I have to pay duties or taxes on my order?

You will be liable for all import duties, customs and taxes. These will be due at the point of, or after delivery.

Brakitty does not have any control for any duties, customs and taxes levied by the country your order is being shipped to.   We cannot advise you what the cost will be as these charges can vary according to country.

Since these fees are not computed nor applied to orders by Brakitty please contact your local customs office to find out more information if you are unsure of the charges.

Brakitty open, ultra plush with velvet lining

When will my order arrive?

We deliver all orders within 2 - 3 business days. There may be an occasional delay with Customs Clearances.

How much is delivery?

Deliveries are free within the USA, $5 for Canadian orders. All other deliveries are at a flat fee of $15 USD.

What are the payment methods?

We currently accept major credit cards and PayPal, if you'd like to make another payment please email us and we'll be happy to try and accommodate you.

Warranty?

Your Brakitty is purchased under a 1-year manufacturer's warranty. If there are any manufacturer's defects, it will be replaced at no cost.

 

Need more info?
hello@brakitty.com
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+1 415 2300554